Book your session through our online system.
Arrive at least 5 mins before your booked session to ensure we have enough time to sign you in.
Your briefing session will start, you’ll be harnessed up and one of our instructors will talk you through the safety information.
Time to Clip ‘n Climb – you will have 55 mins in the climbing arena, then 5 mins to debrief and remove harness.
Refuel and relax with some fresh, wholesome and delicious food and drink in the Mountain Retreat Cafe.
Head over to our social pages and leave us a review or tag us in your photos.
Pre-booking of your Clip ‘n Climb session on our website is essential.
If one parent or guardian is bringing multiple children, some of which are not their own, that adult is responsible for that group.
For 2 – 3 years olds, one non-climbing adult must supervise them on the arena at all times.
Loose fitting clothes and trainers are recommended.
Only closed toe shoes are allowed. For safety reasons, we cannot allow sandals, flip flops, crocs or rock shoes into the Clip ‘n Climb Arena.
Please keep jewellery to a minimum. We do have the facility to safely secure jewellery if required.
Weight Restrictions – The minimum weight you have to be is 10kg and the maximum weight restriction is 150kg. This is to allow our Auto Belay to function safely.
Please ensure you arrive a minimum of 5 minutes prior to your booked session to enable us to sign you in. Your briefing starts at the time slot you have booked, if you should arrive late your booking will be moved to the next available session.
For large party reservations or exclusive bookings please email or call us click here for contact details.
For standard climbing bookings you can cancel or amend your booking up to 48hrs in advance of your booking date.
For Exclusive Climbing Sessions and Corporate Events you can cancel or amend your booking up to 7 days in advance of your booking date.
Unfortunately, we are unable to offer refunds if less notice is given.
Refunds will only be given if the cancellation is received within the periods stated. Please contact us to cancel or rearrange a booking.
